UX Designer

Tech Team

BetterSpace is hiring a UX Designer as we scale up the BetterSpace platform. The right person will be an experienced UX Designer, a good team player and be motivated by our mission.

BetterSpace is hiring a UX Designer as we scale up the BetterSpace platform. The right person will be an experienced UX Designer, a good team player and be motivated by our mission.

At Betterspace we have a big mission: to help people improve and protect their wellbeing. Through our websites and app—filled with hundreds of resources from gym equipment, to videos to cooking classes and more—we’re redefining what mental care looks like in the workplace. We work with major companies to have a positive impact on more and more people each and every day. We believe everyone is different and one size does not fit all. That’s why our offering is so diverse and we partner with hundreds of different benefit providers.

We believe we can make a positive impact in millions of people’s lives by promoting good mental and physical health in the workplace. Join us!

What’s different about BetterSpace?

BetterSpace just closed a £2m VC-backed funding round as we move into the scale-up phase and expand our tech team. Since launching in February we’ve won 16 clients, including Accenture and Linklaters, and we are set on becoming the dominant solution for professional services and finance firms.

BetterSpace is different from other wellbeing benefit providers. Our job is to identify the best wellbeing benefits, and make it easy for each employee to find what is right for them. We achieve 90% engagement rates, compared to 5% when employers procure resources directly. We draw on the same efficiencies as other online marketplaces, such as Netflix and Spotify etc.

Data is at the heart of everything we do. By taking a marketplace approach, with usage and wellbeing rating data, we have an opportunity to work out what works for whom. This is a unique dataset and of significant public value. We use it to make suggestions to employees, and over time we want to use it to create a shareable Universal Evidencing System.

This is revolutionary change. Can you see yourself at the forefront of it?

What is different about how we work?

One of our employees recently described working at BetterSpace as being like having therapy. We work hard to create a psychologically safe environment where people can bring their whole selves to work, and we celebrate teamwork and diversity. All employees have four hours a week and £50 a month on the BetterSpace platform to invest in their wellbeing.

What outcomes are we looking for from this role?

  • Plan and carry out user research to understand user needs.
  • Create sitemaps, wireframes and prototypes to bring design intentions to life, ready to be shared with clients and/or validated with users.
  • Carry out usability and accessibility testing and other forms of research to validate designs.
  • Communicate concepts and present clearly and persuasively to different audiences managing stakeholder expectations and priorities.

What skills does this role require?

  • You’ll have worked as a UX and UI Designer for at least 3 years.
  • Exceptional understanding of user-centred design principles and practical experience of UX design, research methodologies and practices at each stage of the delivery cycle.
  • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
  • Able to deliver research, design and prototyping independently.
  • Strong knowledge of WCAG 2.1 with practical accessibility testing experience.
  • Expertise in design tools such as Figma and AI, Photoshop
  • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
  • You must have excellent communication skills (verbal and written) with the ability to listen and to articulate complex ideas clearly, vividly and concisely. You’ll demonstrate strong attention to detail and be confident in presenting at meetings and workshops – both in person and via video calls.

What We Offer

The basics

  • A Nest Pension
  • 25 days holiday plus bank holidays
  • Homeworking kit, and a MacBook
  • Personal and professional development

Things that make us different

  • Flexibility about where you work, including outside the UK
  • Extra day off for your birthday
  • Up to 4 hours wellbeing time per week to use how you wish
  • A BetterSpace account with £50 monthly wellbeing budget

What do people enjoy about working here?

Some Things That Our People Have Said Over The Past Year Or So

We’re proud of our 5/5 Glassdoor score.

  • The daily team meetings are really helpful for keeping us connected and supporting each other. I always feel like I know what’s going on
  • My opinions/ideas/expertise are listened to and I feel like I have a larger contribution to the company/product as a whole (in comparison to working in a larger company – little cog/big cog)
  • The support and flexibility provided at times of personal difficulty or stress
  • Trust and responsibility is big too, which I also think we do well. Knowing that even as the “newbie” in the first few months of my career that my opinions will be heard and actually make a difference and that management and colleagues trust each other to do their jobs in their own way.

Are you considering applying to our UX Designer role?

We’re a diverse group that truly understands that one size doesn’t fit all, whether that’s in our product design or how we work. We celebrate different experiences, backgrounds, perspectives and everything! We recruit to our values, not a checklist that just allows the usual suspects to pass through. If you think this could be a place you can thrive, but there’s a reason you’re telling yourself your face won’t fit, put that aside and get in touch. We would love to hear from you.

In your application, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).

How to apply?

Let us know why you’re interested in the role and a brief initial response to the outcomes we are looking for. We’ll be asking shortlisted candidates to answer skills based questions – it won’t matter where you learned those skills, we’re interested in how you apply them.

Close date: 15th of January

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